Features of our Fully Managed IT Services
Gain an edge with our premier managed IT services powered by enterprise-grade tools, monitored by highly skilled IT experts, and coupled with world-class 24/7 IT management services and end-user support.
Managed IT Strategy, Consulting & Reporting
Onboarding assessment and strategic roadmap, named service delivery manager and account manager, and monthly reporting and analytics.
Premier 24/7/365 Managed IT Support
Harmonious end-user managed IT support services, onsite support, installs and changes, advanced service level agreements, and myHelpDesk™ Mobile App access.
Proactive IT Management & Support
End-to-end managed IT services, 24/7/365 proactive network monitoring and automated systems management, and patch management of managed devices.
Managed IT Security & Business Resiliency
Protecting your end-users with next-gen endpoint detection and protection, and managed data protection.
Backup and Business Continuity
Planned or unplanned, downtime can arise unexpectedly and take many forms, posing a significant threat to your organization. Inability to maintain operations during a technology outage, facility damage, workforce loss, or disruption of essential third-party services can lead to catastrophic consequences. Such interruptions not only result in financial losses but can also inflict lasting harm to your company’s reputation. It is essential for your organization to be equipped to recover from any potential event that could disrupt operations or customer service. Effective disaster recovery extends beyond simple data backups; it requires a comprehensive response involving every individual and aspect of your technology infrastructure. At infinitio, we prepare your business for every conceivable disaster with our industry-leading, ransomware-resilient business continuity services.
Better Data Center Hosting
Every business, regardless of its size or industry, needs a data center, and many are shifting from on-premises solutions to cloud data centers. Managing your own cloud infrastructure can be costly, especially for small to mid-sized organizations, while larger companies often face increasing bandwidth demands that exceed their capabilities. This is where cloud data center hosting from managed service providers becomes invaluable. At infinitio, our datacenter IT experts eliminate the uncertainties associated with server management. With our experienced team handling operations behind the scenes, we relieve your organization of the staffing, maintenance, and security burdens. Our state-of-the-art facilities are engineered to protect your sensitive data and can quickly scale power and bandwidth as needed. By choosing infinitio’s cloud data center hosting, you’ll reduce capital expenditures, lower security risks, and free up valuable resources to focus on initiatives that drive your business forward.
Managed Network Services
At infinitio, our Managed Network Services are designed to empower businesses with reliable, secure, and efficient network infrastructure. We provide comprehensive solutions that encompass proactive monitoring, maintenance, and management, ensuring seamless connectivity and optimal performance for your operations. Our team of experts employs advanced technologies to analyze network traffic, detect anomalies, and swiftly address any issues before they impact your productivity. With tailored strategies that align with your specific needs, we enhance your network’s resilience and scalability, allowing you to focus on driving your business forward with confidence. Trust infinitio to simplify your network management and keep your organization connected and secure.
Hybrid Cloud (On premise & Cloud)
For many businesses, the ideal computing environment evolves beyond simple cloud or on-premise solutions; it lies in a hybrid model that combines the best of both worlds. At infinitio, our Hybrid Cloud services provide the flexibility and strategic advantages necessary for modern enterprises. This hybrid approach allows you to seamlessly integrate your on-premise data center with both private and public cloud resources, enabling enhanced control over your computing resources and the ability to connect traditional systems with innovative cloud solutions tailored to your specific needs. However, managing the complexities of a hybrid environment can be daunting for many organizations. At infinitio, we simplify this process by offering expert guidance and support, ensuring your hybrid cloud infrastructure is optimized for efficiency and scalability, empowering your business to thrive in a dynamic digital landscape.
vCIO/vCTO Services
Senior IT leadership can be a significant expense, yet hiring a virtual Chief Technology Officer (vCTO) or Chief Information Officer (CIO) is a crucial investment in enhancing your business operations. Partner with infinitio for virtual CIO and CTO services, and gain access to seasoned IT expertise without the overhead costs of a full-time hire. We take the time to thoroughly understand your business to establish clear, comprehensive technology objectives. Our virtual CIO and CTO services level the playing field, allowing you to compete with organizations that have in-house teams through detailed internal analyses, solution preparations, and effective implementation of necessary services. With infinitio, you benefit from support tailored to your needs, all while reducing costs and driving growth. Our certified professionals are dedicated to guiding the implementation of innovative IT solutions, enabling your organization to operate more effectively and efficiently than ever.
DR and HA
With infinitio’s high availability solutions, your business can automatically detect the failure of a primary system, protect replicas at the secondary location minutes, redirect user traffic via DNS automatically, recover data from individual files, and easily reverse the entire process back to the primary site. Planned or unplanned, downtime can come from any direction, in any form, at any time. The inability to keep a company operational during a technology outage, facility destruction, loss of personnel, or loss of critical third-party services can not only lose you money but cause irreversible damage to your business.
Virtual Desktop-As-a-Service
infinitio’s Virtual Desktop Services empower your employees to work seamlessly from anywhere, granting them access to their desktop and applications without being tethered to a physical location. This innovative virtual desktop technology is the ideal solution for building a flexible remote workforce, allowing your business to operate efficiently regardless of where your team is situated. By implementing a robust virtual desktop infrastructure, you can host desktops within virtual machines on centralized servers, significantly enhancing data security and privacy by storing sensitive information in a secure remote data center. Industries such as healthcare, education, and organizations with shift workers or remote staff greatly benefit from our virtual desktop systems, ensuring that all users can leverage consistent, secure access to the tools they need to succeed. With infinitio, you can foster a more agile and productive work environment that meets the demands of today’s dynamic business landscape.
IT Support and Helpdesk
At infinitio, our unlimited IT support and Helpdesk services are recognized as the best in the industry, distinguished by our rapid response times and proactive approach to problem-solving. We understand that timely support is crucial for maintaining operational efficiency, which is why our dedicated team is readily available to address your needs around the clock. Our proactive stance means we don’t just respond to issues; we anticipate them, employing advanced monitoring tools to identify and resolve potential disruptions before they impact your business. This commitment to exceptional service ensures that your systems run smoothly, allowing your organization to focus on growth and innovation without the stress of IT-related challenges. With infinitio, you gain a partner that is genuinely invested in your success, providing tailored solutions and expert support every step of the way.
Meet Our Trusted Partners
